Shipping policy
Shipping Policy — Not Dead Designs
Processing Time
All orders are made-to-order and printed at the time you place your order — nothing is pre-made or held in inventory. Please allow 2–7 business days for processing/production before your order ships. This window can be longer during peak seasons (holidays) or for larger orders. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, processing times may be delayed by a few days. If there will be a significant delay in the processing of your order, we will contact you via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout, based on your order size, product type, and destination.
Delivery time is separate from processing time and is estimated as follows:
| Destination | Estimated Transit Time (after processing) |
|---|---|
| U.S. domestic | 3–10 business days |
| International | 7–21 business days |
Estimated total time from order to delivery: roughly 1–3 weeks domestically, longer for international orders. Delivery delays can occasionally occur.
Products are produced and shipped through our print-on-demand partner network, which operates multiple facilities. Depending on the product and availability, your order may be fulfilled from a facility that isn't the one closest to you, which can affect delivery time. We don't have control over exactly which facility fulfills a given order.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number. The tracking number will be active within 24–48 hours.
If you haven't received tracking within 7 business days of ordering, please contact us and we'll look into it.
Customs, Duties, and Taxes
Not Dead Designs is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Not Dead Designs is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or us directly to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Incorrect Shipping Address
Please double check your shipping address at checkout — we're unable to modify an address once an order has entered production. We are not responsible for orders shipped to an address entered incorrectly by the customer; see our Refund Policy for more on reshipment costs in that case.
Contact Information
If you have any further questions, please contact us at notdeaddesigns@gmail.com .
This policy applies to all orders placed through notdeaddesigns.com.